Hello! I’m Anna Scandella. I’m a digital service design consultant committed to putting humans at the centre of the design process — sometimes literally in the room.

I know that the target audience is the best judge of a service’s usability, and I’m committed to finding customized solutions to real human problems.

I’ve worked in digital design for more than 5 years, with clients from both the public and private sectors. I have an M.A. in Service Design with distinction, and I continue to attend design thinking workshops to stay at the cutting edge of new developments. I’m always learning more about the best, most human-centred solutions out there.